Refund policy
Refund & Order Update Policy ๐๏ธโจ
- If you receive a damaged product or notice missing items, we will gladly send a replacement product. To process this, please provide a clear, unedited unboxing video showing the parcel being opened from the beginning. ๐ฅ
- Please note that Mazhecomics does NOT accept forced returns, and these items are non-refundable, but we will ensure a new product is sent to you. ๐
- Refunds will not be provided for delays caused by logistical issues, shipping delays, or public holidays. ๐ฆ๐ซ
- Kindly email the unboxing video to mazhecomics@gmail.com within 12 hours of delivery, along with details of the issue. โฐ
For updates on your order:
- You may update your address, contact information, or ordered items within 24 hours of placing your order. ๐
- To make any changes, just send us an email with your order number at mazhecomics@gmail.com. ๐ง
Thank you for your understanding and for shopping with us! ๐