Shipping policy

 

  • Shipping & Delivery Details 🚚✨

    • Your order will be dispatched within 4 to 5 business days after confirmation. ⏳
    • Delivery typically takes 7 to 10 business days after dispatch, depending on your location. 📦
    • We ship all orders through Shiprocket to ensure a smooth delivery process. 🚀
    • Please note, Saturdays and Sundays are company holidays

  • Important Information Regarding Prepaid Orders ✨

    In certain situations, such as:

    • You are unavailable to receive the delivery 📦
    • Your phone is unreachable, or the contact number provided is incorrect 📱
    • The address provided is incomplete or incorrect 🏡
    • The delivery agent is unable to locate your address 📍
    • You do not receive the delivery OTP 🔑

    If any of these reasons cause your prepaid order to be returned to us, please note the following:

    • The customer will be responsible for the re-shipping cost of ₹70.
    • The re-shipping of RTO (Return to origin) orders can take upto 3-4 days to reship 
    • Once the order is in transit with the logistics provider, we are unable to make any changes or intervene. You will need to contact the logistics provider directly for assistance with delivery.

    We appreciate your understanding and cooperation. Please double-check your contact and delivery information to avoid any issues! 😊

Cancellation Policy

  • Order Cancellation Policy ❌✨

    • No order cancellations are provided once the order has been placed via website
    • If the ordered items are received broken or damaged store credits will be given the customer which has an expiry date of 20 days from the date of delivery.
    • No cancellations will be accepted for orders placed during sale or any discount code being used 
    • Additionally, cancellations due to logistical issues will not be considered. 📦

    We appreciate your understanding and quick action to avoid any inconvenience! 😊